Zellers, Market Mall
3625 Shaganappi Trail (see map)
Calgary AB T3A 0E6
Phone: 403 286 1621
This Zellers is in the Market Mall Shopping Centre in Calgary NW. Zellers has its own entrance from the outside as well as an entrance from the mall. In this case it means that Zellers often has longer hours than the mall.
Shopping at this Zellers is more of a burden than a pleasure. First of all, the store is just a big mess, with stuff everywhere in no particular order. Secondly, lots and lots and lots of products are priced wrong.
This Zellers store also looks pretty old-fashioned and could really use some updating. Luckily, Zellers offers a wide range of products, so when you shop here you don’t have to go to many other stores. That said, you of course expect them to have the products.
On my visit yesterday to the Market Mall Zellers, I was extremely disappointed with the gift wrap section. There was a measly selection of wrapping paper and gift bags, and what was there between the empty spaces was messy and disorganized.
Service at Zellers is not the best. To be fair, the staff are friendly, but when something goes wrong they get annoyed and flustered. At the checkout yesterday, three of my purchases scanned at the wrong price. When I pointed this out, they got defensive and tried to avoid giving me the lower price that I had seen on display. Of course, I wanted the display price, and this meant another exercise in patience while they confirmed and adjusted the prices.
Then I needed to use the washrooms. They were clean, but there was no soap and not a sheet of paper towel in any of the three dispensers.
Last thoughts: I shop at Zellers when they have good deals or something I really need right away. Otherwise I stay away from the Zellers in Market Mall. The messy merchandise and messed-up prices are just too frustrating.
Product Range ++++
Service +++
Ambiance ++
Washrooms ++
October 20th, 2008 at 7:17 pm
Yes, this store is a mess and they don’t really seem to care about it either.
Today I was there to look at strollers. They had something we liked, but only in a box, so we tried to get help. After 2 announcements over the PA a girl came and told us, “Here is a box, just get through it and see, and just leave it here when you are done, I will get it later.”
So I looked it over, and now there is a stroller without wheels standing in the aisle. I wonder how long it’ll stay there ;).