2740 32 Ave NE (see map)
Calgary AB T1Y 2S2
Phone: 403 291 0256
It’s been a while since the last McDonald’s review on this site.
Lunch on a Sunday afternoon brought us to the golden arches. The McDonald’s on 32nd Avenue NE was on our way. It was not overly busy – there was only a group of 6 people in front of us.
A crowd of this size wanting to order food should not pose a challenge for McDonald’s, but this McDonald’s was different. I counted 7 staff members all trying to serve the group of 6, and collectively it took them more than 5 minutes to do so. Then it was our turn. We had a simple order – aside for one side salad to substitute for fries – yet they had to re-inquire 4 times what dressing we wanted. Our choice of dressing was not available at the front counter, so they had to get it from the back.
The Horizon McDonald’s has an older diner look, with darker colors but lots of seating. There is a family seating area, where kids can sit with McDonald’s characters, try the gaming consoles, or play with (very few) blocks at a LEGO table.
Washrooms are a funny thing at this McDonald’s restaurant. In the men’s washroom everything is low. The toilets, the sink, the mirror…they must have expected a lot of young (or really short) customers.
Last thoughts: This McDonald’s is not that great. Service is slow and impersonal. The food is okay, but that’s what you’d expect from any McDonald’s. I think I’ll take a pass on this Horizon location next time.